Platform features

Platform features

Every feature your business runs on, in one platform

Buyer, seller and delivery apps, admin panels and the tools around them, built as one system under your brand. Here is everything included, why each part matters, and why we charge a monthly fee to run it.

One platform, every person in your business

Most platforms give you a website. 1D2C gives buyers, sellers, riders and your team their own apps, all working from the same orders, products and customers.

Buyer app

Android, iOS and web. Search, cart, payments, tracking and bookings, all carrying your brand.

Seller app

Sellers manage listings, orders, invoices and payouts from their phone, so you can run a real marketplace.

Delivery app

Riders get jobs, share their live location and see their earnings. Use your own fleet, a courier partner, or both.

Admin panels

Super admin, staff admin and delivery admin, each with the right level of access for the person using it.

Additional features

A live UI editor, over-the-air updates, a GST engine, AI marketing tools, WhatsApp and more.

Your brand on all of it

Every app carries your name, icon and colours. Your buyers never see ours.

Feature list

Feature list

Every feature, and why it matters

Grouped by who uses it. It all runs on one platform with one set of data, so an order placed in the buyer app shows up for the seller, the rider and your admins without anyone re-entering it.

Feature

What it does

Why it matters

Buyer app · Android, iOS and web

Product listing and search

Browse the catalogue with search and filters

Buyers find what they want in a few taps

Cart and checkout

Add to cart and place orders in the app

A short path from interest to order

Online payments

Pay online through your own payment gateway

Prepaid orders mean fewer cancellations

Order tracking

Live status from placed to delivered

Fewer “where is my order?” calls

Notifications and alerts

Push alerts for orders and offers

Brings buyers back without paying for ads

Booking and scheduling

Book a service or a delivery slot

Sell services, not only products

Radius-based seller search

Shows sellers within a set distance

Faster delivery from nearby stock

Pincode availability check

Checks if an area is served before ordering

No orders you can’t deliver

Order from multiple sellers

One cart across several sellers

Marketplace choice under your brand

Bulk orders by Excel

Upload a spreadsheet to place large orders

Makes B2B and repeat buying easy

Account deletion

Buyers can delete their account in the app

Required by Apple and Google store rules

Phone and email OTP login

Sign up and sign in with a one-time code

No passwords to forget

Guest browsing

Browse and fill a cart before logging in

Fewer people drop off at a login screen

Cash on delivery

Choose cash on delivery or online payment

Serves buyers who won’t prepay yet

Order cancellation

Cancel an order until a rider is assigned

Mistakes get fixed before dispatch

Invoices with GSTIN

Download invoices showing the buyer’s GST number

Business buyers can claim their tax credit

Kits and bundles

Buy a set of parts as one kit

Bigger orders in a single step

Attribute filters

Filter by custom attributes such as size or grade

Large catalogues stay easy to search

Live chat support

Chat with support from the order screens

Questions answered before they become complaints

Floating cart

Running total and a View Cart bar on screen

Buyers always know what they are spending

In-app update prompts

Nudges buyers to install the latest version

Everyone gets the newest fixes and features

Seller app · Android and iOS

Seller verification

Approve sellers before they can sell

Keeps fake and low-quality sellers out

Product verification

Review listings before they go live

Protects the quality of your catalogue

Order management

Accept, prepare and track every order

Nothing slips through on busy days

Instant order dispatch

Send orders out as soon as they are ready

Faster delivery, happier buyers

Booking and scheduling

Manage booked slots with reminders

Sellers never miss an appointment

Delivery partner location

See where the rider is

Sellers can plan the handover

Automated invoicing

An invoice is created with every order

Less paperwork and fewer tax mistakes

Finances and reports

Earnings, payouts and sales in one view

Sellers trust the numbers they see

Receive payments

Payouts to the seller’s account

Sellers get paid without chasing you

Seller pricing

Sellers set prices, or the admin sets them

Price control stays where you want it

Products and inventory

Add products and manage stock

Sell only what is actually in stock

Service visit flow

Start, track and complete booked visits

Service businesses run their day from the app

Seller support

Chat, email, phone or WhatsApp support in the app

Sellers get help without leaving their work

Delivery partner app · Android, iOS and web

New order alerts

Riders are notified of new delivery jobs

Jobs get picked up quickly

Buyer and seller details

Pickup and drop details on one screen

Fewer calls and wrong addresses

Live location sharing

Shares the rider’s location during delivery

Everyone knows when the order arrives

Online and offline toggle

Riders mark when they are available

Jobs only go to riders who can take them

Radius-based rider assignment

Offers jobs to riders within a set distance

Shorter pickups, faster deliveries

Commission payouts

Daily or weekly rider payments

Keeps your fleet paid and loyal

Delivery reports

Trip and earnings history

Records riders can check for themselves

Third-party delivery integration

Hand orders to a courier partner

Ship beyond the reach of your own fleet

Customer contact

Call the buyer from the delivery screen

Fewer failed deliveries

Admin panels · Super admin, staff admin and delivery admin

Super admin web app

Controls every part of the platform

One place to run the whole business

Products and categories

Add, edit and organise the catalogue

The store stays tidy as it grows

Bulk import and export

Import and export products by CSV or Excel

Update the whole catalogue in one upload

Listing approvals

Approve seller products before they go live

Quality control for a marketplace

Discounts and offers

Create coupons and offers

Run a sale without a developer

Buyer, seller and rider management

Manage every account on the platform

Sort out problems quickly

Reports

Sales, buyer, seller and delivery reports

Decide from data, not guesses

Staff admin

Team logins with limited access

Share the work without sharing full control

Delivery partner admin

Manage riders, payouts and delivery reports

Run your fleet apart from the store

Commission rate engine

Commission by user type and category

Set your marketplace earnings per category

Staff and Google sign-in

Username login for staff, Google sign-in for owners

Separate, easy access for every person

Mobile-friendly admin

The admin panel works on phones and tablets

Run the business away from your desk

Kits and product attributes

Build kits with auto-pricing and custom attributes

Sell bundles and complex catalogues

Vendor and seller price fields

Record cost separately from the selling price

See your real margin on every product

Additional features

White-label apps

Your name, icon and colours on every app

Buyers see your brand, never ours

Live UI editor and themes

Colours, fonts, layouts and buttons, live on app and web

New look for a campaign, no developer

Over-the-air app updates

Push app changes without a store release

Fixes reach users without waiting for review

GST engine

Two GST modes with per-item rates

Correct tax on every invoice

Payment gateways

Razorpay and Cashfree built in

Take online payments from day one

AI marketing and ad creatives

Ads, posters and banners made in the admin

Less time and money spent on design

AI commission and discount drafting

AI drafts commission and discount rules

Set up pricing rules faster

Facebook attribution tracking

Meta app events built into your apps

See which ad led to which order

Pincode-based service areas

Choose the areas you deliver to

Grow one area at a time

WhatsApp integration

Support chat, campaigns and automation

Talk to buyers where they already are

Unlimited monthly users

No cap on how many people use your apps

Room to grow without switching plans

AI product descriptions

Generate product and service descriptions

Listings go live faster

AI product images

Image sets, category art and background removal

A clean catalogue without a photoshoot

Social media automation

Schedule and generate social posts from the admin

Keep posting without another tool

Locked order records

Tax, delivery fee and rates saved with each order

Past orders never recalculate wrongly

Automated app builds

Android and iOS builds for your brand, automated

Faster and safer releases

Product analytics

Track buyer behaviour and funnels

See where buyers drop off

Per-brand feature toggles

Turn features such as bulk orders or kits on or off

Your apps show only what you need

Swipe the table sideways to see both columns

Some features depend on your plan. Development plans add extras such as a virtual wallet, product kits and hosting on your own server. Features and offerings can change over time, so check our pricing page for what your plan includes.

How 1D2C compares

There are two usual ways to get a business online: a store builder, or an agency that builds custom apps. Here is where each one leaves you.

1D2C

1D2C

Your brand, every app, one monthly plan

Launch quickly and keep improving.

Buyer, seller and delivery apps on Android and iOS

No percentage taken from your sales

Hosting, updates and support included

Store builders

A web store, then add-ons

Quick to start, harder to grow.

A mobile app usually means a paid app builder

Marketplace and delivery need extra apps

Some charge a fee on each transaction

Custom agency build

Your own code, your own upkeep

Flexible, but slow and costly to run.

A large upfront cost and months before launch

Hosting, fixes and updates billed separately

Apps fall behind unless you keep paying developers

Why we charge a monthly fee

An app platform is not a one-time build. It has to stay online, stay secure and keep working on every new phone. The monthly fee pays for that, so keeping your business running never turns into a surprise bill.

Hosting that stays up

Your apps, database and admin panels run on our servers around the clock, and grow with your traffic.

Apps that keep working

Apple and Google release new versions of iOS and Android every year. We keep your apps compatible and live in both stores.

New features as they ship

The platform keeps improving, and your apps get the changes, many of them over the air without a store release.

A team behind you

Dedicated support from people who know your setup, instead of hiring your own developers to keep things running.

Take your business to new heights, today

Got questions? Let’s get you moving.

Blue T-shirt and a bottle of cola
Brown and white sneakers
Patterned mini skirt
Mesh bag of mangoes and mushrooms
Box of assorted chocolates
Red cricket ball
Studio spotlight on a tripod
Grey three-seater sofa with cushions
Folded and rolled linen fabric
Folded linen throw
Blue two-seater sofa
Woman working on a laptop while sitting on a large rug
Over-ear headphones
Saraswati Puja book in English
Coffee-table art book
Saraswati Puja book in Hindi
Brass diya
Pack of incense sticks
Charging cable
Light stand
Wooden crate of mangoes, mushrooms, an apple and a pepper
Car engine
Vehicle axle
Metal gears
Bottle of olive oil
Cricket bat
Cricket stumps
Brass oil lamp
Wooden chair with a parcel and a pair of scissors
Blue textured background pattern

Take your business to new heights, today

Got questions? Let’s get you moving.

Blue T-shirt and a bottle of cola
Brown and white sneakers
Patterned mini skirt
Mesh bag of mangoes and mushrooms
Box of assorted chocolates
Red cricket ball
Grey three-seater sofa with cushions
Folded and rolled linen fabric
Folded linen throw
Blue two-seater sofa
Woman working on a laptop while sitting on a large rug
Over-ear headphones
Saraswati Puja book in English
Coffee-table art book
Saraswati Puja book in Hindi
Brass diya
Pack of incense sticks
Charging cable
Light stand
Wooden crate of mangoes, mushrooms, an apple and a pepper
Car engine
Vehicle axle
Metal gears
Bottle of olive oil
Cricket bat
Cricket stumps
Brass oil lamp

Take your business to new heights, today

Got questions? Let’s get you moving.

Blue T-shirt and a bottle of cola
Brown and white sneakers
Patterned mini skirt
Mesh bag of mangoes and mushrooms
Box of assorted chocolates
Red cricket ball
Studio spotlight on a tripod
Grey three-seater sofa with cushions
Folded and rolled linen fabric
Folded linen throw
Blue two-seater sofa
Woman working on a laptop while sitting on a large rug
Over-ear headphones
Saraswati Puja book in English
Coffee-table art book
Brass diya
Pack of incense sticks
Charging cable
Light stand
Wooden crate of mangoes, mushrooms, an apple and a pepper
Car engine
Vehicle axle
Metal gears
Bottle of olive oil
Cricket bat
Cricket stumps
Brass oil lamp
Wooden chair with a parcel and a pair of scissors